Frequently Asked Questions

  • Line8 is a versatile and innovative power track system that replaces traditional wall sockets, offering you the ability to easily add and relocate power outlets as needed. This flexible solution is visually appealing, safer, and more cost-effective compared to installing additional outlets with an electrician. Line8 supports high-powered appliances and helps eliminate the clutter of messy cables.

    Our tracks can be mounted on various surfaces, including walls, stone, and glass, with recessed models designed to fit seamlessly into walls or carpentry for a clean, modern look. The Model SL series goes a step further by integrating touch on/off dimmable ambient lighting and an accessory rail system, which accommodates hooks, accessory bars, and pegboards for added functionality.

    The SL Series Model SL-w Power Track has all the features of a power track with an additional lighting feature which features a 4000K High CRI Studio quality COB LED lighting. It can be controlled via a touch sensor at the bottom of the track which allow On/Off and dimming Controls.

    The SL Series Model SL-rgb Power Track is the ultimate in smart home innovation. Along with the accessory rail system, it features advanced RGBCCT LED lighting, adjustable between 3000K to 6500K, with 16.7 million color options. The lighting is powered by a Tuya Smart controller, offering control via WiFi remote, smartphone apps, and voice commands through Google Home or Alexa. Integrated with Line8’s patented power track system, the SL-rgb allows you to reposition sockets freely along the track, ensuring both flexibility and safety while keeping your space future-ready

    Line8 allows you to add and reposition power sockets even after your renovation, giving you the flexibility to adjust your setup without needing to plan socket placements in advance. This means you can easily add extra sockets without the need for an electrician, saving both time and money.

    Unlike extension cords or multi-plugs that risk overloading a single socket, Line8 uses a tap-off connection, a secure and reliable mechanism that ensures safety when adding sockets. This process works as safely and efficiently as having a licensed electrician install a new socket, but with the simplicity of inserting an adaptor.

    In short, Line8 provides a safe, flexible, and cost-effective solution for powering multiple devices without the risks associated with traditional extension plugs or the need for additional electrical work.

  • Line8 power tracks are designed to be drop-in replacements for traditional socket outlets. Installation is straightforward—simply replace the existing wall socket with a Line8 power track, using the same electrical supply wiring.

    For residential spaces, popular installation areas include:

    • Living rooms: Perfect for powering multiple devices in a central space.

    • Kitchens: Ideal for countertop appliances with the added benefit of optional lighting and accessory rails.

    • Study rooms: Supports flexible workspaces with easy access to power and smart adaptors.

    • Master bedrooms: Convenient for bedside lamps, charging devices, and mood lighting.

    For commercial spaces, common installation areas are:

    • Meeting rooms: Power multiple devices and multimedia accessories.

    • Co-working spaces: Provide versatile power access for dynamic work environments.

    • Pantries: Perfect for powering kitchen appliances and maintaining an organized workspace.

    Whether for home or office, Line8 adapts seamlessly to various environments, combining functionality with elegance.

  • Line8 stands apart from other power track solutions through its unique combination of advanced features, safety technology, and a commitment to quality and customization:

    1. Made in Singapore: Line8 is the only power track brand manufactured entirely in Singapore. We take full control of our production, from R&D to manufacturing, ensuring the highest quality standards. Unlike competitors who rely on imported or white-label products, we develop and produce our own power track technology, tools, and machinery.

    2. Unique Selling Points (USPs):

      • Lifetime Warranty: We stand behind the durability and reliability of our products, offering a lifetime warranty on all power tracks and adaptors.

      • 11 Premium Finishes: Line8 power tracks are available in a wide range of aesthetic finishes, allowing for seamless integration with various interior designs.

      • Customized Lengths: Our tracks can be cut to precise measurements, with lengths adjustable up to 1mm at no extra cost, giving you full flexibility.

      • Advanced Safety Features: Line8 is equipped with patented safety technology, including active grounded shielding and child-safe locking mechanisms on adaptors, ensuring both user and environmental safety.

      • Future-Proof Compatibility: With full control over our production processes, we guarantee that future adaptors and accessories will remain compatible with our tracks, avoiding the risks associated with third-party manufacturing.

    3. Global Certifications: Line8 products are certified to international safety standards, such as IEC61534, SIRIM for Malaysia, GMARK for the Middle East, and RCM for Australia and New Zealand. This assures our customers that our products meet the highest safety and performance standards.

    4. Full Vertical Integration: Unlike many competitors who source products externally, we manage the entire lifecycle of our products—from concept to production to customer service—ensuring top-notch quality and reliable support.

    By combining a focus on safety, customization, and world-class manufacturing, Line8 offers a solution that goes beyond the basic power track, delivering lasting value and peace of mind to our customers.

  • Yes, we offer professional installation services for your convenience! Our skilled electricians can install the Line8 power track at a time that suits your schedule.

    • Pricing:

      • $60 for a single track installation.

      • $50 per track for multiple tracks installed in the same session.

      • For example installation for 3 tracks will cost $150

    • Recessed Installations:
      For recessed installations, a cut-out must be prepared by your carpenter according to the dimensions we provide.

    We recommend using our experienced installers to ensure the best results and seamless integration into your space.

    • Never run out of electrical sockets: With customizable tracks and adaptable power outlets, Line8 ensures you always have the power you need, wherever you need it.

    • Cost-effective electrical renovation: Save money by opting for Line8 instead of costly electrical rewiring or additional socket installations.

    • Portable investment: Line8 tracks and plugs are easy to move—simply pack your plugs in a box when moving homes, and reinstall your track at your new location.

    • Child-Safe Design: Featuring child-safe locking mechanisms, Line8 offers enhanced protection compared to traditional power outlets, keeping your home safer.

    • Premium Aesthetics: Line8 power tracks come in made-to-measure lengths and custom finishes to match your home’s interior design seamlessly.

    • Integrated data and power: Line8 combines power and data capabilities, eliminating the clutter of messy cables while providing versatile connectivity options.

    • Eco-friendly: Line8 tracks consume no standby power, promoting energy efficiency and reducing unnecessary electricity consumption.

    • Safety Mark Certified: Line8 adaptors are certified for safety, meeting rigorous standards to ensure reliable and secure use.

    These benefits make Line8 a smart, safe, and stylish choice for any modern home or office, offering superior functionality without compromising on design.

  • Absolutely! At Line8, safety is our top priority, and we ensure that all our products meet the highest safety standards.

    • Certified and Tested:
      All Line8 Power Tracks and Adaptors are rigorously tested and certified, carrying the Safety Mark under registration numbers 210001-00 and 231091-12. In addition, our products comply with internationally recognized safety standards, including:

      • IEC61534: A globally recognized standard for power track safety.

      • GMARK: For the Middle Eastern region.

      • SIRIM: For Malaysia.

      • RCM Mark: For Australia and New Zealand territories.

    • Advanced Safety Features:

      • Patented Active Grounded Shield: All power track openings are electrically shielded, ensuring foreign objects that come into contact are safely grounded. In the rare event of electrical leakage, the system safely discharges the current to protect users.

      • Secure Lock-and-Key System: The conductors are securely enclosed and can only be accessed via a proprietary lock-and-key mechanism on each adaptor. This ensures precise alignment before the circuit is energized, preventing accidental activation and ensuring electricity flows only when it’s safe to do so.

    These advanced features guarantee that our power tracks remain a secure and reliable choice, giving you peace of mind in any environment.

  • Line8 is the ONLY power track brand proudly Made in Singapore. As a fully vertically integrated company, we manage every aspect of our operations—from research and development to production, fulfillment, and customer service. Our proprietary power track technology, tooling, and manufacturing machinery are all developed and maintained in-house.

    Our tracks and adaptors are crafted in our dedicated production facility on Toh Guan Road East, ensuring unmatched quality and consistency. This independence sets us apart from other power track brands, many of which rely on OEM or white-label products sourced from overseas.

    Unlike these alternatives, our approach guarantees future compatibility and availability of adaptors and accessories, giving our customers peace of mind. With Line8, you’ll never face the risk of unsupported systems or discontinued components due to third-party supplier changes.

  • The ordering process for Line8 is simple and efficient:

    1. Quotation: We will provide an official quotation based on your requirements, including details like track length, color, model, and termination position, for your review and consideration.

    2. Order Confirmation: Once you confirm your order, full payment will be required to proceed.

    3. Fabrication: The fabrication of your customized power track takes approximately 5-7 business days.

    4. Delivery/Installation: After fabrication is complete, we will schedule installation on the next available date or arrange for self-collection, based on your preference.

    This streamlined process ensures you receive your Line8 system promptly and tailored to your specifications.

  • Absolutely! All Line8 tracks are proudly made in Singapore and offer full customization to suit your needs:

    • Precision Length Adjustment: Tracks can be cut to your exact specifications, with precision up to 1mm, at no extra cost.

    • Finishing Options: Choose from 11 premium finishes to perfectly match your home or office decor.

    • Multimedia and Accessories: Customize your track with up to 20 multimedia connectors and accessory options, including HDMI, Ethernet ports, and more.

    Whether it’s tailoring the length, adding functionality, or selecting a finish, Line8 tracks provide a seamless blend of style and utility for any space.

  • Power Tracks

    • Model SL and Model R tracks are priced the same:

      • Black Hairline Finish: $0.279/mm

      • Premium Finishes: $0.333/mm

      • Example: How much is a 600mm power track in Black Hairline Finish? It will cost $167.40 (600 x $0.279).

    Note: These prices are for the tracks alone; accessories are sold separately.

    Adaptors

    • Premium Series:

      • $45.56 each for British type

      • $51.56 each for International type

    • Zen Series:

      • $32 each for British type

      • $38 each for International type

    • CHG-65 GaN USB Charger Adaptor: $95.92 each

    • Smart International Adaptor: $62.89 each

    To calculate the total cost of your Line8 system, you can use our cost calculator or visit www.line8.com.sg/pricing for detailed pricing information.

  • There is no official minimum length for our power tracks, but we recommend a minimum of 450mm to ensure future adaptability for additional adaptors. Tracks shorter than 450mm can be produced upon request; however, they will be priced based on the 450mm length due to manufacturing costs.

    The longest single track we can produce is 3000mm. For longer installations, multiple tracks can be connected seamlessly to meet your requirements.

  • Our fabrication lead time is 5-7 business days. For urgent orders needing faster service, please ask our sales agents for possible special arrangements.


  • Line8 power tracks are designed with patented technology to ensure safety while supporting multiple appliances. The system prevents overloading and offers movable power sockets for flexible use.

    • Load Capacity: Line8 supports up to 32A (8000W), matching the main supply capacity from Singapore Power for HDBs and condos. Each adaptor can handle up to 13A at 250V. For example, appliances like an air fryer and water boiler can be used simultaneously as long as the total load stays within the 8000W limit.

    • Wiring Limitations: While Line8 can handle up to 32A, standard home wiring is usually rated for 20A (5000W) and is protected by a circuit breaker (MCB). This ensures that your electrical system remains safe even when multiple devices are connected.

    • Certification: Line8 tracks are certified under IEC61534 for a maximum continuous load of 32A, ensuring reliable performance and safety.

    • Track Capacity: The number of devices you can plug in depends on the track length. Line8 can accommodate up to 14 adaptors per meter, providing ample connectivity for various appliances.

    With Line8, you can power all your essential devices safely and efficiently, as long as their combined load stays within your home’s wiring limits.

  • To determine how many adaptors can fit on a Line8 track, follow this calculation:

    1. Subtract the Maintenance Cover Length:

      • Power Only Tracks: 60mm

      • SL-w Tracks (with White LED functionality): 90mm

      • SL-rgb Tracks (with Smart RGB lighting): 120mm

    2. Subtract the Size of the End Caps: Total of 10mm.

    3. Divide the Remaining Length: After subtracting the cover and end cap lengths, divide the remaining track length by 65mm, which is the space required to engage one adaptor.

    Example Calculation:
    For a 1000mm Power Only track:

    • Subtract maintenance cover (60mm) = 940mm

    • Subtract end caps (10mm) = 930mm

    • Divide by adaptor length (65mm): 930 ÷ 65 = approximately 14 adaptors.

    This formula ensures precise utilization of the available space while maintaining the integrity and functionality of the track.

  • Model R is a recessed track mounting flush to carpentry and walls, supporting add/remove/reposition sockets and multimedia accessories.

    Model S is a basic surface track, supporting add/remove/reposition sockets and multimedia accessories. (Obsolete, replaced by Model SL)

    Model SL introduces significant upgrades, including a built-in accessory rail for organizational tools like hooks and bars. It also includes an empty LED channel that can accommodate customizable lighting setups.

    Model SL-w enhances functionality further with integrated 4000K ambient lighting (COB LEDs) and touch on/off controls with stepless dimming, ideal for task lighting.

    Model SL-rgb offers advanced smart lighting with RGBCCT LEDs (16.7M colors and white temperature control), IoT-enabled remote control, and compatibility with platforms like Google Home and Alexa.

  • For homes or offices currently under renovation, the ideal time to install a Line8 power track is when carpentry work is 80% to 90% completed. At this stage, the structure is sufficiently developed to allow accurate measurements and proper planning. You can share site pictures with us, and we will guide you on how to take precise measurements, ensuring a seamless and tailored installation. Installing during this phase also provides more choices for customization and integration.

    However, Line8 tracks can also be installed in spaces that are not under renovation. Any conventional power socket can be easily upgraded to a Line8 power track through a simple drop-in upgrade, making it a versatile solution for both new and existing spaces.

  • Yes! Installing Line8 power tracks is quick and simple, often taking just 5 minutes. However, as the process involves handling live electrical wires, we strongly recommend taking necessary precautions and ensuring proper safety measures when working with high-voltage electrical systems.

    Installation Resources:

    • Video Guides: Step-by-step video tutorials for installing Line8 Model S and Model R tracks are available, making the process even easier to follow.

    • Printable Guides: Download a detailed installation guide using the link below for further assistance.

    For those unfamiliar with electrical systems, we recommend using our professional installation service to ensure safety and optimal results.

  • If there is an existing conventional power socket at the desired location, that’s all that is needed to install the Line8 system. During installation:

    1. The plastic faceplate of the existing power socket will be removed.

    2. The wires will be connected to the Line8 power track.

    3. The power track will then be fitted over the hole, completely covering it for a clean finish.

    Wire Requirement:
    Inform your electrician to prepare a set of 3-core wires (Live, Neutral, and Earth), just as they would when installing conventional sockets. The wiring should be routed to the desired location of the power track, ready for connection.

    This straightforward requirement ensures compatibility and ease of installation, making it simple to upgrade from conventional sockets to Line8 power tracks.

  • Yes, conventional extension strips (e.g., 4-way, 6-way) can be safely plugged into Line8 adaptors. Each Line8 adaptor is certified and rated to the exact same standards as a conventional wall socket.

    This means anything you can safely do with a standard wall socket, including plugging in an extension strip, can also be done with a Line8 adaptor. Just like a wall socket, each Line8 adaptor supports a maximum capacity of 13A at 250V, so ensure the combined power draw of all connected devices does not exceed this limit.

    This flexibility allows Line8 to power multiple devices efficiently while maintaining the same reliability and safety as traditional wall outlets.

  • Yes, Line8 adaptors are designed for easy and safe use. Here's how they work:

    • General Use:
      Insert the adaptor into the power track and rotate it 90 degrees clockwise to engage. Once engaged, the power switch can be activated.

    • Premium Series Adaptors:
      These adaptors feature a child-safe locking design:

      • The power switch activates only when the adaptor is fully connected.

      • Once on, the adaptor locks in place. To move or reposition it, the switch must first be turned off, and the adaptor rotated 90 degrees counterclockwise to unlock.

      • The child-safe switch functions like a medicine bottle cap, requiring precise dexterity to operate, ensuring young children cannot activate it accidentally.

    • Zen Series Adaptors:
      Equipped with a safety mechanical switch, these adaptors only activate during the final 8 degrees of rotation, ensuring a secure connection. This design minimizes the risk of electrical arcing during connection or disconnection.

    Instructional Guides:
    For detailed instructions, you can download written usage guides using the links below. These resources provide step-by-step instructions to ensure safe and proper use of your Line8 adaptors.

  • The Line8 Lifetime Warranty is an add-on extended warranty that applies specifically to Line8 Tracks and Premium Adaptors. This coverage goes beyond the standard 5-year warranty, offering extended protection for the products' lifespan, ensuring your Line8 system remains covered for years to come. However, please note that the Zen, Smart, and USB Charger adaptors are not included in this extended warranty.

    What is covered under the Lifetime Warranty?

    • Line8 Tracks (both surface and recessed models)

    • Premium Adaptors

    • Coverage for manufacturing defects and issues with the power track's performance (under normal use)

    How to get the Line8 Lifetime Warranty
    To receive the FREE Lifetime Warranty, you need to do one of the following:

    1. Share your Line8 Track on Facebook or Instagram, tagging @line8powertracks and including a thumbs-up gesture (either by standing in front of the track with a thumbs-up sign, showing the sign next to your track, or posting a picture with a thumbs-up emoji and a positive caption).

    2. Leave a positive review on Google about your Line8 system.

    Your post must be set to public so we can verify it. After sharing, simply send us the link via the provided registration form. Once verified, we will send you a Lifetime Warranty Certificate via email or WhatsApp.

    Alternatively, if you prefer not to post or leave a review, you can purchase the Lifetime Warranty for $88.

    Important Notes:

    • The Lifetime Warranty is an add-on to the 5-year warranty. You will still need to register your product for the standard warranty.

    • This promotion is only valid in Singapore and is available to both new and existing customers.

    For more details on how to register and take advantage of the Lifetime Warranty, visit www.line8.com.sg/lifetime-warranty.

  • It’s normal for a small amount of dirt or dust to enter the power track during regular use. Rest assured, this will not impact the track’s performance, as the self-cleaning contact mechanism ensures that the electrical connections remain clear and functional during engagement.

    For aesthetic purposes, if the dirt becomes noticeable, you can clean the track using a standard vacuum cleaner to remove debris and maintain its appearance. Regular maintenance is simple and keeps your track looking as good as new without compromising its functionality.

  • Yes, it is safe to put your finger inside a Line8 power track, thanks to the advanced safety features built into the system.

    1. Asymmetrical Lock and Key Design: The power track features an asymmetrical lock-and-key mechanism, which ensures that a non-matching key cannot tap into the power conductors. This prevents accidental contact with live electrical components.

    2. Actively Grounded Shield: The openings of our tracks are protected by two silver strips of actively grounded shields. These shields prevent any electrical leakage by providing a safe path to discharge electrical energy. In the unlikely event of leakage, the system will trigger the RCCB (Residual Current Circuit Breaker) to trip and cut off the electrical supply, ensuring immediate protection.

    These safety features make it safe to interact with the track as long as the system is used properly. For optimal safety, always ensure the track and adaptors are used as intended and that no foreign objects are inserted beyond the designated openings.

    1. Light Splashes of Water: Light splashes of water will not affect the Line8 power tracks or adaptors. This is because the live and neutral contacts are located at the extreme ends of the power core, far from any potential water exposure.

    2. Submersion or Electrical Contact: In the unlikely event that the track is fully submerged in water, or water creates an electrical connection with the live conductors, the aluminium core and housing of the Line8 track are actively grounded. This ensures that any electrical energy is immediately discharged to the ground via the active grounding system. At the same time, the RCCD (Residual Current Circuit Breaker) will be triggered, cutting off the electrical supply to prevent any further risk.

    3. Track and Component Durability: The track and its components are made from materials that do not rust and are resistant to water damage. If the track is exposed to water, the RCCD will remain tripped until it is safe to use again. Once the track is completely dry, with no remaining risk of leakage, the RCCD can be reset, and the power track can be safely used without the need for repair or replacement.

    These safety features ensure that Line8 power tracks and adaptors are both safe and durable, even in the unlikely event of exposure to water.

  • No, international adaptors are intended for commercial and overseas use only in Singapore.

    In Singapore, all power sockets used in residential homes must carry the Safety Mark, which ensures their safe design and usage. However, international adaptors cannot be Safety Mark certified because they use an international socket type instead of the British 3-pin standard. The Safety Mark applies only to adaptors with the British 3-pin socket type.

    Despite this, our international adaptors are rigorously tested and meet the internationally recognized IEC 60884 standard, ensuring safety and reliability for global applications.

    For residential use in Singapore, we recommend selecting from our range of British (3-pin) adaptors, such as the Premium British Adaptor or Zen British Adaptor, both certified with the Safety Mark for compliance and peace of mind.

Frequently Asked Questions

What is Line8?

Line8 is a versatile and innovative power track system that replaces traditional wall sockets, offering you the ability to easily add and relocate power outlets as needed. This flexible solution is visually appealing, safer, and more cost-effective compared to installing additional outlets with an electrician. Line8 supports high-powered appliances and helps eliminate the clutter of messy cables.

Our tracks can be mounted on various surfaces, including walls, stone, and glass, with recessed models designed to fit seamlessly into walls or carpentry for a clean, modern look. The Model SL series goes a step further by integrating touch on/off dimmable ambient lighting and an accessory rail system, which accommodates hooks, accessory bars, and pegboards for added functionality.

The SL Series Model SL-w Power Track has all the features of a power track with an additional lighting feature which features a 4000K High CRI Studio quality COB LED lighting. It can be controlled via a touch sensor at the bottom of the track which allow On/Off and dimming Controls.

The SL Series Model SL-rgb Power Track is the ultimate in smart home innovation. Along with the accessory rail system, it features advanced RGBCCT LED lighting, adjustable between 3000K to 6500K, with 16.7 million color options. The lighting is powered by a Tuya Smart controller, offering control via WiFi remote, smartphone apps, and voice commands through Google Home or Alexa. Integrated with Line8’s patented power track system, the SL-rgb allows you to reposition sockets freely along the track, ensuring both flexibility and safety while keeping your space future-ready

Line8 allows you to add and reposition power sockets even after your renovation, giving you the flexibility to adjust your setup without needing to plan socket placements in advance. This means you can easily add extra sockets without the need for an electrician, saving both time and money.

Unlike extension cords or multi-plugs that risk overloading a single socket, Line8 uses a tap-off connection, a secure and reliable mechanism that ensures safety when adding sockets. This process works as safely and efficiently as having a licensed electrician install a new socket, but with the simplicity of inserting an adaptor.

In short, Line8 provides a safe, flexible, and cost-effective solution for powering multiple devices without the risks associated with traditional extension plugs or the need for additional electrical work.

Where are the recommended areas to install Line8 power tracks?

Line8 power tracks are designed to be drop-in replacements for traditional socket outlets. Installation is straightforward—simply replace the existing wall socket with a Line8 power track, using the same electrical supply wiring.

For residential spaces, popular installation areas include:

  • Living rooms: Perfect for powering multiple devices in a central space.

  • Kitchens: Ideal for countertop appliances with the added benefit of optional lighting and accessory rails.

  • Study rooms: Supports flexible workspaces with easy access to power and smart adaptors.

  • Master bedrooms: Convenient for bedside lamps, charging devices, and mood lighting.

For commercial spaces, common installation areas are:

  • Meeting rooms: Power multiple devices and multimedia accessories.

  • Co-working spaces: Provide versatile power access for dynamic work environments.

  • Pantries: Perfect for powering kitchen appliances and maintaining an organized workspace.

Whether for home or office, Line8 adapts seamlessly to various environments, combining functionality with elegance.

What makes Line8 different from our competitors?

Line8 stands apart from other power track solutions through its unique combination of advanced features, safety technology, and a commitment to quality and customization:

  1. Made in Singapore: Line8 is the only power track brand manufactured entirely in Singapore. We take full control of our production, from R&D to manufacturing, ensuring the highest quality standards. Unlike competitors who rely on imported or white-label products, we develop and produce our own power track technology, tools, and machinery.

  2. Unique Selling Points (USPs):

    • Lifetime Warranty: We stand behind the durability and reliability of our products, offering a lifetime warranty on all power tracks and adaptors.

    • 11 Premium Finishes: Line8 power tracks are available in a wide range of aesthetic finishes, allowing for seamless integration with various interior designs.

    • Customized Lengths: Our tracks can be cut to precise measurements, with lengths adjustable up to 1mm at no extra cost, giving you full flexibility.

    • Advanced Safety Features: Line8 is equipped with patented safety technology, including active grounded shielding and child-safe locking mechanisms on adaptors, ensuring both user and environmental safety.

    • Future-Proof Compatibility: With full control over our production processes, we guarantee that future adaptors and accessories will remain compatible with our tracks, avoiding the risks associated with third-party manufacturing.

  3. Global Certifications: Line8 products are certified to international safety standards, such as IEC61534, SIRIM for Malaysia, GMARK for the Middle East, and RCM for Australia and New Zealand. This assures our customers that our products meet the highest safety and performance standards.

  4. Full Vertical Integration: Unlike many competitors who source products externally, we manage the entire lifecycle of our products—from concept to production to customer service—ensuring top-notch quality and reliable support.

By combining a focus on safety, customization, and world-class manufacturing, Line8 offers a solution that goes beyond the basic power track, delivering lasting value and peace of mind to our customers.

What are the benefits of having Line8?

  • Never run out of electrical sockets: With customizable tracks and adaptable power outlets, Line8 ensures you always have the power you need, wherever you need it.

  • Cost-effective electrical renovation: Save money by opting for Line8 instead of costly electrical rewiring or additional socket installations.

  • Portable investment: Line8 tracks and plugs are easy to move—simply pack your plugs in a box when moving homes, and reinstall your track at your new location.

  • Child-Safe Design: Featuring child-safe locking mechanisms, Line8 offers enhanced protection compared to traditional power outlets, keeping your home safer.

  • Premium Aesthetics: Line8 power tracks come in made-to-measure lengths and custom finishes to match your home’s interior design seamlessly.

  • Integrated data and power: Line8 combines power and data capabilities, eliminating the clutter of messy cables while providing versatile connectivity options.

  • Eco-friendly: Line8 tracks consume no standby power, promoting energy efficiency and reducing unnecessary electricity consumption.

  • Safety Mark Certified: Line8 adaptors are certified for safety, meeting rigorous standards to ensure reliable and secure use.

These benefits make Line8 a smart, safe, and stylish choice for any modern home or office, offering superior functionality without compromising on design.

Are your products safe to use?

Absolutely! At Line8, safety is our top priority, and we ensure that all our products meet the highest safety standards.

  • Certified and Tested:
    All Line8 Power Tracks and Adaptors are rigorously tested and certified, carrying the Safety Mark under registration numbers 210001-00 and 231091-12. In addition, our products comply with internationally recognized safety standards, including:

    • IEC61534: A globally recognized standard for power track safety.

    • GMARK: For the Middle Eastern region.

    • SIRIM: For Malaysia.

    • RCM Mark: For Australia and New Zealand territories.

  • Advanced Safety Features:

    • Patented Active Grounded Shield: All power track openings are electrically shielded, ensuring foreign objects that come into contact are safely grounded. In the rare event of electrical leakage, the system safely discharges the current to protect users.

    • Secure Lock-and-Key System: The conductors are securely enclosed and can only be accessed via a proprietary lock-and-key mechanism on each adaptor. This ensures precise alignment before the circuit is energized, preventing accidental activation and ensuring electricity flows only when it’s safe to do so.

These advanced features guarantee that our power tracks remain a secure and reliable choice, giving you peace of mind in any environment.

Where is Line8 Tracks and Adaptors made in?

Line8 is the ONLY power track brand proudly Made in Singapore. As a fully vertically integrated company, we manage every aspect of our operations—from research and development to production, fulfillment, and customer service. Our proprietary power track technology, tooling, and manufacturing machinery are all developed and maintained in-house.

Our tracks and adaptors are crafted in our dedicated production facility on Toh Guan Road East, ensuring unmatched quality and consistency. This independence sets us apart from other power track brands, many of which rely on OEM or white-label products sourced from overseas.

Unlike these alternatives, our approach guarantees future compatibility and availability of adaptors and accessories, giving our customers peace of mind. With Line8, you’ll never face the risk of unsupported systems or discontinued components due to third-party supplier changes.

What is the procedure to order Line8?

The ordering process for Line8 is simple and efficient:

  1. Quotation: We will provide an official quotation based on your requirements, including details like track length, color, model, and termination position, for your review and consideration.

  2. Order Confirmation: Once you confirm your order, full payment will be required to proceed.

  3. Fabrication: The fabrication of your customized power track takes approximately 5-7 business days.

  4. Delivery/Installation: After fabrication is complete, we will schedule installation on the next available date or arrange for self-collection, based on your preference.

This streamlined process ensures you receive your Line8 system promptly and tailored to your specifications.

Are Line8 tracks customizable?

Absolutely! All Line8 tracks are proudly made in Singapore and offer full customization to suit your needs:

  • Precision Length Adjustment: Tracks can be cut to your exact specifications, with precision up to 1mm, at no extra cost.

  • Finishing Options: Choose from 11 premium finishes to perfectly match your home or office decor.

  • Multimedia and Accessories: Customize your track with up to 20 multimedia connectors and accessory options, including HDMI, Ethernet ports, and more.

Whether it’s tailoring the length, adding functionality, or selecting a finish, Line8 tracks provide a seamless blend of style and utility for any space.

What are your prices?

Power Tracks

  • Model SL and Model R tracks are priced the same:

    • Black Hairline Finish: $0.279/mm

    • Premium Finishes: $0.333/mm

    • Example: How much is a 600mm power track in Black Hairline Finish? It will cost $167.40 (600 x $0.279).

Note: These prices are for the tracks alone; accessories are sold separately.

Adaptors

  • Premium Series:

    • $45.56 each for British type

    • $51.56 each for International type

  • Zen Series:

    • $32 each for British type

    • $38 each for International type

  • CHG-65 GaN USB Charger Adaptor: $95.92 each

  • Smart International Adaptor: $62.89 each

To calculate the total cost of your Line8 system, you can use our cost calculator or visit www.line8.com.sg/pricing for detailed pricing information.

What is the shortest and longest track we can produce?

There is no official minimum length for our power tracks, but we recommend a minimum of 450mm to ensure future adaptability for additional adaptors. Tracks shorter than 450mm can be produced upon request; however, they will be priced based on the 450mm length due to manufacturing costs.

The longest single track we can produce is 3000mm. For longer installations, multiple tracks can be connected seamlessly to meet your requirements.

What is the lead time required?

Our fabrication lead time is 5-7 business days. For urgent orders needing faster service, please ask our sales agents for possible special arrangements.

How many appliances can be connected to a Line8 track?

Line8 power tracks are designed with patented technology to ensure safety while supporting multiple appliances. The system prevents overloading and offers movable power sockets for flexible use.

  • Load Capacity: Line8 supports up to 32A (8000W), matching the main supply capacity from Singapore Power for HDBs and condos. Each adaptor can handle up to 13A at 250V. For example, appliances like an air fryer and water boiler can be used simultaneously as long as the total load stays within the 8000W limit.

  • Wiring Limitations: While Line8 can handle up to 32A, standard home wiring is usually rated for 20A (5000W) and is protected by a circuit breaker (MCB). This ensures that your electrical system remains safe even when multiple devices are connected.

  • Certification: Line8 tracks are certified under IEC61534 for a maximum continuous load of 32A, ensuring reliable performance and safety.

  • Track Capacity: The number of devices you can plug in depends on the track length. Line8 can accommodate up to 14 adaptors per meter, providing ample connectivity for various appliances.

With Line8, you can power all your essential devices safely and efficiently, as long as their combined load stays within your home’s wiring limits.

How many adaptors can fit on a particular length of track?

To determine how many adaptors can fit on a Line8 track, follow this calculation:

  1. Subtract the Maintenance Cover Length:

    • Power Only Tracks: 60mm

    • SL-w Tracks (with White LED functionality): 90mm

    • SL-rgb Tracks (with Smart RGB lighting): 120mm

  2. Subtract the Size of the End Caps: Total of 10mm.

  3. Divide the Remaining Length: After subtracting the cover and end cap lengths, divide the remaining track length by 65mm, which is the space required to engage one adaptor.

Example Calculation:
For a 1000mm Power Only track:

  • Subtract maintenance cover (60mm) = 940mm

  • Subtract end caps (10mm) = 930mm

  • Divide by adaptor length (65mm): 930 ÷ 65 = approximately 14 adaptors.

This formula ensures precise utilization of the available space while maintaining the integrity and functionality of the track.

What is the difference between Model S, Model SL, Model SL-w Model SL-rgb and Model R?

Model R is a recessed track mounting flush to carpentry and walls, supporting add/remove/reposition sockets and multimedia accessories.

Model S is a basic surface track, supporting add/remove/reposition sockets and multimedia accessories. (Obsolete, replaced by Model SL)

Model SL introduces significant upgrades, including a built-in accessory rail for organizational tools like hooks and bars. It also includes an empty LED channel that can accommodate customizable lighting setups.

Model SL-w enhances functionality further with integrated 4000K ambient lighting (COB LEDs) and touch on/off controls with stepless dimming, ideal for task lighting.

Model SL-rgb offers advanced smart lighting with RGBCCT LEDs (16.7M colors and white temperature control), IoT-enabled remote control, and compatibility with platforms like Google Home and Alexa.

When is the right time to install the power track?

For homes or offices currently under renovation, the ideal time to install a Line8 power track is when carpentry work is 80% to 90% completed. At this stage, the structure is sufficiently developed to allow accurate measurements and proper planning. You can share site pictures with us, and we will guide you on how to take precise measurements, ensuring a seamless and tailored installation. Installing during this phase also provides more choices for customization and integration.

However, Line8 tracks can also be installed in spaces that are not under renovation. Any conventional power socket can be easily upgraded to a Line8 power track through a simple drop-in upgrade, making it a versatile solution for both new and existing spaces.

Is there a guide for installation?

Yes! Installing Line8 power tracks is quick and simple, often taking just 5 minutes. However, as the process involves handling live electrical wires, we strongly recommend taking necessary precautions and ensuring proper safety measures when working with high-voltage electrical systems.

Installation Resources:

  • Video Guides: Step-by-step video tutorials for installing Line8 Model S and Model R tracks are available, making the process even easier to follow.

  • Printable Guides: Download a detailed installation guide using the link below for further assistance.

For those unfamiliar with electrical systems, we recommend using our professional installation service to ensure safety and optimal results.

What is required for the electricity source and wiring?

If there is an existing conventional power socket at the desired location, that’s all that is needed to install the Line8 system. During installation:

  1. The plastic faceplate of the existing power socket will be removed.

  2. The wires will be connected to the Line8 power track.

  3. The power track will then be fitted over the hole, completely covering it for a clean finish.

Wire Requirement:
Inform your electrician to prepare a set of 3-core wires (Live, Neutral, and Earth), just as they would when installing conventional sockets. The wiring should be routed to the desired location of the power track, ready for connection.

This straightforward requirement ensures compatibility and ease of installation, making it simple to upgrade from conventional sockets to Line8 power tracks.

Can a conventional extension cord be plugged into the power tracks?

Yes, conventional extension strips (e.g., 4-way, 6-way) can be safely plugged into Line8 adaptors. Each Line8 adaptor is certified and rated to the exact same standards as a conventional wall socket.

This means anything you can safely do with a standard wall socket, including plugging in an extension strip, can also be done with a Line8 adaptor. Just like a wall socket, each Line8 adaptor supports a maximum capacity of 13A at 250V, so ensure the combined power draw of all connected devices does not exceed this limit.

This flexibility allows Line8 to power multiple devices efficiently while maintaining the same reliability and safety as traditional wall outlets.

Is there a usage guide for Line8 adaptors?

Yes, Line8 adaptors are designed for easy and safe use. Here's how they work:

  • General Use:
    Insert the adaptor into the power track and rotate it 90 degrees clockwise to engage. Once engaged, the power switch can be activated.

  • Premium Series Adaptors:
    These adaptors feature a child-safe locking design:

    • The power switch activates only when the adaptor is fully connected.

    • Once on, the adaptor locks in place. To move or reposition it, the switch must first be turned off, and the adaptor rotated 90 degrees counterclockwise to unlock.

    • The child-safe switch functions like a medicine bottle cap, requiring precise dexterity to operate, ensuring young children cannot activate it accidentally.

  • Zen Series Adaptors:
    Equipped with a safety mechanical switch, these adaptors only activate during the final 8 degrees of rotation, ensuring a secure connection. This design minimizes the risk of electrical arcing during connection or disconnection.

Instructional Guides:
For detailed instructions, you can download written usage guides using the links below. These resources provide step-by-step instructions to ensure safe and proper use of your Line8 adaptors.

What is included in the Line8 Lifetime Warranty and how do I get it?

The Line8 Lifetime Warranty is an add-on extended warranty that applies specifically to Line8 Tracks and Premium Adaptors. This coverage goes beyond the standard 5-year warranty, offering extended protection for the products' lifespan, ensuring your Line8 system remains covered for years to come. However, please note that the Zen, Smart, and USB Charger adaptors are not included in this extended warranty.

What is covered under the Lifetime Warranty?

  • Line8 Tracks (both surface and recessed models)

  • Premium Adaptors

  • Coverage for manufacturing defects and issues with the power track's performance (under normal use)

How to get the Line8 Lifetime Warranty
To receive the FREE Lifetime Warranty, you need to do one of the following:

  1. Share your Line8 Track on Facebook or Instagram, tagging @line8powertracks and including a thumbs-up gesture (either by standing in front of the track with a thumbs-up sign, showing the sign next to your track, or posting a picture with a thumbs-up emoji and a positive caption).

  2. Leave a positive review on Google about your Line8 system.

Your post must be set to public so we can verify it. After sharing, simply send us the link via the provided registration form. Once verified, we will send you a Lifetime Warranty Certificate via email or WhatsApp.

Alternatively, if you prefer not to post or leave a review, you can purchase the Lifetime Warranty for $88.

Important Notes:

  • The Lifetime Warranty is an add-on to the 5-year warranty. You will still need to register your product for the standard warranty.

  • This promotion is only valid in Singapore and is available to both new and existing customers.

For more details on how to register and take advantage of the Lifetime Warranty, visit www.line8.com.sg/lifetime-warranty.

How do I handle dirt and dust in the power track?

It’s normal for a small amount of dirt or dust to enter the power track during regular use. Rest assured, this will not impact the track’s performance, as the self-cleaning contact mechanism ensures that the electrical connections remain clear and functional during engagement.

For aesthetic purposes, if the dirt becomes noticeable, you can clean the track using a standard vacuum cleaner to remove debris and maintain its appearance. Regular maintenance is simple and keeps your track looking as good as new without compromising its functionality.

What happens if I put fingers and foreign objects inside the Line8 Power Track?

Yes, it is safe to put your finger inside a Line8 power track, thanks to the advanced safety features built into the system.

  1. Asymmetrical Lock and Key Design: The power track features an asymmetrical lock-and-key mechanism, which ensures that a non-matching key cannot tap into the power conductors. This prevents accidental contact with live electrical components.

  2. Actively Grounded Shield: The openings of our tracks are protected by two silver strips of actively grounded shields. These shields prevent any electrical leakage by providing a safe path to discharge electrical energy. In the unlikely event of leakage, the system will trigger the RCCB (Residual Current Circuit Breaker) to trip and cut off the electrical supply, ensuring immediate protection.

These safety features make it safe to interact with the track as long as the system is used properly. For optimal safety, always ensure the track and adaptors are used as intended and that no foreign objects are inserted beyond the designated openings.

What happens if we splash water on the track and adaptors?

  1. Light Splashes of Water: Light splashes of water will not affect the Line8 power tracks or adaptors. This is because the live and neutral contacts are located at the extreme ends of the power core, far from any potential water exposure.

  2. Submersion or Electrical Contact: In the unlikely event that the track is fully submerged in water, or water creates an electrical connection with the live conductors, the aluminium core and housing of the Line8 track are actively grounded. This ensures that any electrical energy is immediately discharged to the ground via the active grounding system. At the same time, the RCCD (Residual Current Circuit Breaker) will be triggered, cutting off the electrical supply to prevent any further risk.

  3. Track and Component Durability: The track and its components are made from materials that do not rust and are resistant to water damage. If the track is exposed to water, the RCCD will remain tripped until it is safe to use again. Once the track is completely dry, with no remaining risk of leakage, the RCCD can be reset, and the power track can be safely used without the need for repair or replacement.

These safety features ensure that Line8 power tracks and adaptors are both safe and durable, even in the unlikely event of exposure to water.

Can I purchase international adaptors for home use in Singapore?

No, international adaptors are intended for commercial and overseas use only in Singapore.

In Singapore, all power sockets used in residential homes must carry the Safety Mark, which ensures their safe design and usage. However, international adaptors cannot be Safety Mark certified because they use an international socket type instead of the British 3-pin standard. The Safety Mark applies only to adaptors with the British 3-pin socket type.

Despite this, our international adaptors are rigorously tested and meet the internationally recognized IEC 60884 standard, ensuring safety and reliability for global applications.

For residential use in Singapore, we recommend selecting from our range of British (3-pin) adaptors, such as the Premium British Adaptor or Zen British Adaptor, both certified with the Safety Mark for compliance and peace of mind.

Installation Service

Yes, we offer professional installation services for your convenience! Our skilled electricians can install the Line8 power track at a time that suits your schedule.

  • Pricing:

    • $60 for a single track installation.

    • $50 per track for multiple tracks installed in the same session.

    • For example installation for 3 tracks will cost $150

  • Recessed Installations:
    For recessed installations, a cut-out must be prepared by your carpenter according to the dimensions we provide.

We recommend using our experienced installers to ensure the best results and seamless integration into your space.